1. Introduction
ECS Systems Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, company name, and postal address when you contact us or create an account.
- Payment Information: Payment card details and billing information when you make a purchase.
- Usage Data: Information about how you use our website, including pages visited and time spent.
- Device Information: IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Provide customer support and respond to enquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and maintain security
4. Information Sharing
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
ECS Systems Limited
75 Station Road, Sidcup, DA15 7DN
Email: privacy@ecssystems.co.uk
Phone: 0208 300 9996